Booking Terms & Conditions (October/2026)

A reservation is considered confirmed only upon receipt of a non-refundable deposit equating to 30% of the total charter or cabin rate.

The final balance of 70% must be settled no later than 60 days prior to the scheduled departure date. For reservations made within 60 days of departure, full payment is required immediately at the time of booking.

Failure to remit the final balance by the due date may result in the automatic cancellation of the booking and forfeiture of the deposit.

All published prices are displayed in Euros (€). Official invoices are issued in Indonesian Rupiah (IDR). The payable IDR amount is calculated using the Indonesian Ministry of Finance (MoF) tax exchange rate applicable on the invoice date.

Any bank transfer fees, intermediary banking charges, or currency conversion fees incurred during the transaction are strictly the responsibility of the guest. The full invoiced amount must be received in our designated bank account.

All cancellation requests must be submitted in writing. The date of receipt of the written notification determines the cancellation penalty:

• ●More than 90 days before departure: The 30% deposit is forfeited.
• ●89 to 60 days before departure: 50% of the total booking cost is forfeited.
• ●Less than 60 days before departure (or failure to board): 100% of the total booking cost is forfeited.

Shortening of a trip by the guest, arriving late, or departing early for any reason does not entitle the guest to a refund.

WiSu Liveaboard reserves the right to cancel or significantly alter a departure due to Force Majeure, defined as unforeseeable circumstances beyond our control including, but not limited to: severe weather, natural disasters, political instability, strikes, pandemics, or sudden regulatory changes.

Minimum Participation

Scheduled shared expeditions are subject to sufficient guest participation. If the number of confirmed guests is insufficient to reasonably operate a scheduled expedition, WiSu Liveaboard reserves the right to cancel the departure.

Any cancellation due solely to insufficient participation will be communicated no later than 30 days before departure. After this deadline, insufficient participation alone will not constitute grounds for cancellation. WiSu Liveaboard may, at its sole discretion, choose to operate an expedition with fewer guests.

If an expedition is cancelled by WiSu Liveaboard for reasons other than Force Majeure, including insufficient participation, guests will be offered the choice of:

• ●transferring their booking to another available WiSu expedition, subject to availability and any applicable price difference; or
• ●receiving a full refund of all payments made to WiSu Liveaboard for the cancelled expedition.

WiSu Liveaboard is not responsible for external or independently booked costs, including non-refundable flights, hotels, visas, insurance premiums, or other travel arrangements.

Comprehensive Scuba Diving Insurance (e.g., DAN, DiveAssure) encompassing remote medical evacuation, hyperbaric treatment, and repatriation is strictly mandatory for all divers.

We also strongly mandate standard Travel Insurance covering trip cancellation, interruption, flight delays, and lost luggage. WiSu Liveaboard will not issue refunds or financial compensation for situations typically covered by travel insurance. Proof of dive insurance must be presented prior to boarding.

Guests are solely responsible for ensuring they possess a valid passport with at least 6 months validity remaining beyond their intended date of departure from Indonesia, alongside any necessary entry visas or onward travel documentation.

WiSu Liveaboard cannot be held liable if a guest is denied boarding flights or entry into Indonesia due to incorrect or missing documentation.

Guests must hold a valid certification from a recognized training agency (e.g., PADI, SSI) appropriate for the itinerary. Physical or digital certification cards and logbooks must be presented upon boarding.

All divers must complete a standard medical liability release. If you indicate a pre-existing medical condition, a physician's written clearance explicitly stating you are "fit to dive" must be provided before diving commences.

The applicable fee per person / trip is stated for each itinerary and is based on current Indonesian government regulations, Marine and National Park charges, local fees and port tariffs.

Because these official levies are subject to change without prior notice by the relevant authorities, WiSu reserves the right to adjust the applicable fee on the final invoice if government, park, local or port rates increase before departure.

Given the volatility of global energy markets, WiSu Liveaboard reserves the right to introduce a fuel surcharge if local marine fuel prices rise significantly after a booking is confirmed.

Any unavoidable surcharge will be communicated to guests at least 30 days prior to departure and must be settled before embarkation.

All proposed itineraries, dive sites, and land excursions are subject to prevailing weather, tides, sea conditions, and local regulations. The Captain and Cruise Director hold absolute authority to modify the routing to prioritize vessel and passenger safety.

No financial compensation or refunds will be provided for missed dives or altered itineraries due to adverse environmental conditions.

The vessel operates on a defined schedule. It is the guest's responsibility to arrive at the designated meeting location punctually. The vessel cannot delay departure to accommodate late-arriving flights.

Guests who miss the scheduled embarkation must arrange and finance their own onward transportation to intercept the vessel, subject to the Captain's approval and logistical feasibility.

Standard rates are calculated on a double occupancy basis (two guests per cabin). Solo travelers requesting a guaranteed private cabin are subject to a single supplement fee, typically 75% of the standard rate, pending availability.

Solo travelers willing to share a Twin Cabin will be paired with a guest of the same gender where possible.

We aim to accommodate most dietary restrictions (vegetarian, vegan, gluten-free) if notified at least 60 days in advance. Due to our remote locations, exact substitute ingredients cannot always be guaranteed.

Guests with severe, life-threatening allergies must declare these at the time of booking, as a remote liveaboard environment may not be suitable.

We foster a respectful, safe, and welcoming environment for guests and crew. Antisocial, aggressive, or unsafe behavior will not be tolerated.

The Captain retains the authority to refuse boarding or require the immediate disembarkation of any individual whose conduct endangers the safety or well-being of the expedition. We strictly enforce a zero-tolerance policy for illegal narcotics.

WiSu Liveaboard accepts no responsibility for the loss, damage, or theft of personal property, electronics, or underwater camera equipment during the voyage.

Guests renting dive equipment from the vessel are responsible for its care. Any loss or damage to rental gear beyond normal wear and tear will be charged to the guest at current replacement value prior to disembarkation.

We operate exclusively within fragile marine ecosystems and require guests to adhere to rigorous environmental standards. Touching corals, harassing marine life, or removing any natural items (shells, coral) from the ocean is strictly prohibited.

Diving gloves are generally not permitted unless medically necessary. Guests are required to use only reef-safe, non-toxic sunscreens.

Scuba diving and maritime travel inherently involve risks. By booking, guests acknowledge these risks and assume full personal responsibility for injury, illness, or property damage. WiSu Liveaboard and its crew shall not be held liable for loss or injury, except where caused by gross negligence.

These Terms & Conditions are governed by the laws of the Republic of Indonesia. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the competent Indonesian courts.